Terms and Conditions
Last Updated: Aug 12, 2025
Welcome to https://drawtron.com (the "Website"), operated by Tech Stop Services LTD, a company incorporated in England under company number 14184881, with its registered office at 10 De Vere Gardens, Kensington Road, London, England, W8 5AL ("we", "us", "our", the "Company"). These Terms and Conditions (the "Terms", the "Agreement") establish the legal framework for your access to and utilization of our artificial intelligence image creation and modification services (the "Platform"), creating a binding contractual relationship between you ("you", "your", "user", "customer") and the Company.
We strongly advise you to thoroughly examine these Terms before engaging with our artificial intelligence services. Should you find any provision unacceptable, you are required to terminate your use of the Platform immediately.
By accessing our Website or making purchases through it, you explicitly agree to abide by these Terms, our Privacy Policy, and all associated policies (collectively referred to as the "Terms of Use"). We encourage you to review our Privacy Policy to gain comprehensive understanding of our data handling procedures. Please note we assume no responsibility for external websites linked from our Platform.
For any questions or concerns regarding these Terms, please direct your communications to info@drawtron.com.
1. Modifications
1.1 We retain the unilateral right to modify any component of the Platform without prior notification. It remains your ongoing obligation to periodically review these Terms. Your continued utilization of the Platform following modifications signifies your acceptance of such changes. The "Last Updated" date indicates the most recent revisions. Should you disagree with any modifications, you must immediately discontinue all use of our services.
2. Services
2.1 Should your account be terminated, please be aware that all artificial intelligence generated content associated with your account will be permanently erased without possibility of retrieval or financial reimbursement.
3. Eligibility Criteria
3.1 You are required to utilize our artificial intelligence services in strict compliance with all applicable laws and regulations. The minimum age requirement for service usage is eighteen years or the age of majority in your legal jurisdiction, whichever is greater.
3.2 Your use of our Platform constitutes confirmation that you possess the legal capacity to enter into binding contractual agreements.
3.3 Our services are expressly unavailable in the following restricted regions: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. Please note this list may be subject to periodic updates.
4. Your Account
4.1 This contractual agreement becomes effective upon completion of your account registration process, which necessitates submission of personal information for storage within our systems.
4.2 We reserve the right to deny registration for various reasons including but not limited to violations of our policies, suspicion of fraudulent activity, inability to verify identity, or attempts to create duplicate accounts.
4.3 Each user is permitted to maintain only one active account. Any previously banned accounts must be fully resolved before establishing new accounts.
4.4 You assume complete responsibility for all activities conducted through your account. Sharing of login credentials is strictly prohibited. You must immediately report any unauthorized access to your account.
4.5 We maintain the authority to temporarily suspend accounts if we suspect information inaccuracies or violations of these Terms.
4.6 We disclaim all liability for damages resulting from unauthorized utilization of your account.
4.7 We may immediately suspend access without prior notice in cases involving threats to our service, violation of rights, or breach of legal requirements.
4.8 Accounts demonstrating inactivity for periods exceeding thirty days may be subject to deactivation with subsequent data deletion.
5. User Conduct
5.1 Your use of our services must strictly adhere to these Terms and all applicable laws. Prohibited activities specifically include:
- Accessing services from prohibited geographical locations;
- Attempting to reverse engineer or alter our artificial intelligence technology;
- Unauthorized distribution or commercial exploitation of our services;
- Commercial or political utilization without express permission;
- Actions that disrupt normal service operations;
- Employment of automated data collection mechanisms;
- Impersonation of others or false representation of affiliations;
- Submission of harmful or unlawful content;
- Engagement in harassing or discriminatory behavior;
- Interference with other users' experience.
5.2 We reserve the right to remove content or restrict access for violations without obligation to provide prior notice.
6. Compliance Procedures
6.1 You expressly agree to comply fully with all Terms and associated policies. Please report violations to info@drawtron.com including the following information:
- Detailed description of the alleged violation;
- Specific location of content (URL when applicable);
- Your complete contact information;
- Statement of good faith belief regarding the violation.
6.2 Enforcement actions may include but are not limited to formal warnings, content removal, access restrictions, or permanent bans.
7. Transactions
7.1 All financial transactions are processed in Euros, with currency conversion applied as necessary based on current exchange rates.
7.2 Purchase completion requires submission of payment details including card information and relevant addresses.
7.3 All pricing information is displayed in Euros unless explicitly stated otherwise.
7.4 You may only utilize approved payment methods. Purchase completion confirms your authorization and accuracy of provided information.
7.5 We retain the right to reject orders for reasons including product availability issues, pricing inaccuracies, or payment processing complications.
7.6 Delivery confirmation communications will be sent to your registered email address. Please allow up to fourteen days for delivery completion. Orders that cannot be fulfilled will receive appropriate refunds.
8. Top-Up Service
8.1 You may add funds to your account for future transactions through your account dashboard or other authorized channels.
8.2 Top-up transactions are processed by third-party providers under their respective terms and conditions.
8.3 Detailed usage instructions are available on our Website.
9. Refunds
9.1 Refund eligibility is limited to the following circumstances:
- Technical issues persisting beyond five business days without resolution;
- Confirmed instances of unauthorized charges;
- Verified billing inaccuracies;
- Documented fraudulent activity.
9.2 Consumers within the European Economic Area, United Kingdom, or Switzerland may cancel digital purchases within fourteen days of transaction.
9.3 Your cancellation rights are considered waived if you initiate content access during this fourteen day period.
9.4 Cancellation requests must be submitted to info@drawtron.com.
9.5 Valid cancellations will receive full refunds within fourteen days (with possible extension to thirty days when necessary). Refunds will be issued through the original payment method without deduction of fees.
10. Intellectual Property Rights
10.1 All content present on the Platform (including textual content, graphical elements, images, software code, etc.) remains the exclusive property of the Company or its licensors, protected under applicable copyright and trademark legislation.
10.2 Unauthorized utilization of trademarks displayed on our Platform is expressly forbidden.
11. Indemnification
11.1 You agree to defend, indemnify, and hold harmless the Company against all claims arising from: (i) your utilization of the Platform; (ii) violations of these Terms; (iii) infringement of third-party rights.
12. Disclaimer
12.1 The Platform is provided in its current state without warranties regarding accuracy, reliability, or availability. We disclaim all implied warranties to the maximum extent permitted by applicable law.
13. Limitation of Liability
13.1 We shall not be liable for any indirect, incidental, special, or consequential damages resulting from Platform utilization.
13.2 Your use of the Platform occurs entirely at your own risk, including interactions with third-party content.
13.3 Our maximum aggregate liability is limited to amounts actually paid by you during the six month period preceding any claim.
14. Governing Law and Dispute Resolution
14.1 These Terms shall be governed by and construed in accordance with English law, with disputes subject to the exclusive jurisdiction of English courts. This provision does not affect your statutory rights under local consumer protection laws.
14.2 Users within the European Economic Area or Switzerland may utilize the European Union Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr).
15. Miscellaneous
15.1 Failure to enforce any provision of these Terms shall not constitute waiver of our rights. Any waiver must be executed in written form.
15.2 These Terms do not create any employment, partnership, or joint venture relationship between the parties.
15.3 These Terms represent the complete and exclusive agreement between the parties, superseding all prior communications and agreements.
15.4 This Agreement remains in effect until terminated by either party. Termination does not affect rights or obligations accruing prior to termination. Provisions intended to survive termination shall remain in full force and effect.